What are Quality Management Systems ?

Quality Management Systems

Quality management systems (QMS) are a formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives. A QMS helps coordinate and direct an organization’s activities to meet customer and regulatory requirements and improve its effectiveness and efficiency on a continuous basis.

QMS gives businesses the power to keep pace with the proliferation of regulations and increased consumer demands for quality. Companies benefit from improved compliance, enhanced reputation, reduced costs, faster speed to market, and visibility into their supply chain. QMS helps customers in industries, such as manufacturing, optimize the critical quality processes that drive product and service excellence and deliver a clear business advantage for their organization.

ISO 9001:2015, the international standard specifying requirements for quality management systems, is the most prominent approach to quality management systems. While some use the term "QMS" to describe the ISO 9001 standard or the group of documents detailing the QMS, it actually refers to the entirety of the system. The documents only serve to describe the system.

ISO 9001 helps organizations of all sizes and sectors to improve their performance, meet customer expectations, and demonstrate their commitment to quality. Its requirements define how to establish, implement, maintain, and continually improve a QMS.

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